|
Questions |
Answers |
|
How
legal is the electronic signature?
|
See our
Legal
page for more information and some external links about legality of the
electronic signatures.
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|
What
are the main DentForms' features?
|
MedicTalk DentForms is
a user friendly application, designed to bring your office much closer to
the paperless environment. The main features of the DentForms are:
- collecting electronic signatures (patient, doctor, and witness)
- easy collecting and storing of consent forms and other documents (such
as HIPAA, financial agreement, etc.)
- easy collecting and storing of patients' questionnaires
- getting the patients' signatures in electronic format under the
treatment plans
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|
Can
we load our own forms into your program?
|
Yes, you can. DentForms
include our own
Admin program
for managing templates, such as questionnaires, consent
forms, and other documents.
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| What
PMS do you work with?
|
All "Big 4":
- Dentrix
-
EagleSoft
-
PracticeWorks
-
SoftDent
and the others as well (alphabetically):
- AbelDent
- ACE Dental
- BRS DOM
- Computer Age Dentist - CAD
- Dental 4 Windows SQL
- DentalMate
- Dentech (Windows)
- Denticon by PlanetDDS
- DentiMax
- DentiSoft
- Diamond Dental Software
- Dolphin
- DSN Software
- EasyDental
- EndoVision
- FPC (First Pacific Corporation)
- Genesis
- MOGO
- Open-Dental
- Ortho II
- OrthoTrac
- PBSEndo
- Practice-Web
- SuzyDental
- XLDent
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| Where
can I get more information about DentForms?
|
Contact
your sales representative or call us directly at 877-270-8255
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| What
operating systems does the DentForms work with? |
Windows
2000/XP/Vista/2003/Windows 7
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| Do you provide technical support for your software? |
YES. Technical support
is provided from 8:00 a.m. to 6:00 p.m. PST, Monday through Friday (except
holidays). You are allowed unlimited phone calls. E-mail support is also
included at support@medictalk.com.
Highly trained technicians handle support calls and most issues are
resolved during your initial call.
Although our software is extremely stable, technical support is an
invaluable service that you will quickly come to appreciate. Contact your
sales representative or call us directly to obtain the prices for our
technical support.
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| Do you plan to provide any program enhancements, updates? |
YES. Significant
enhancements for DentForms are provided once a year. Updates to
correct known problems or deficiencies are provided as needed.
In order to receive technical support services and program enhancements
and updates, the yearly contract must be purchased.
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| Does your software have an on-line HELP system? |
YES. DentForms system has an extensive HELP system. The system contains highly detailed instructions with screen shots and can actually be used as a tutorial.
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| Do you provide training for your software? |
YES. Although our system is very intuitive and easy to use, it is essential that clients be trained in its use. We take advantage of the many functions of the Windows operating system. You would never know about all those features without training. Typically, clients are required to receive 1-2 hours of training. All our trainers have worked in dental industry, so they know how to teach the staff to use the system from a user's point of view. Our on-line HELP system can also help new staff members to learn the system.
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|
Am I required to purchase my hardware from you? |
NO.
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|
What is your refund policy? |
If you would like a
chance to examine and evaluate our software prior to purchase, please
contact us
to download our free trial before you purchase a license key.
Upon purchase, all sales are FINAL. We do not offer refunds once the license
key has been paid for.
Please review our
full
Software
Terms of Use document before making your purchase.
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| What are your minimum hardware requirements? |
Server:
- Intel Pentium Processor
- 2 GB RAM or higher
- Free 1 GB of Hard Drive space
- Network Card (NIC) capable of 100/1000 mbps operation
Workstation:
- Intel Pentium Processor
- 1 GB RAM or higher
- Free 100 MB of Hard Drive space
- USB connection
- Network Card (NIC) capable of 100/1000 mbps operation
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| What
other languages do you support? |
Currently we support
the following languages:
- English
- Spanish
- French
- Russian
- Chinese
- Tagalog (Filipino)
- Croatian
Please, let us know if you are interested in any other languages.
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| What
is the MedicTalk Admin? |
The MedicTalk Admin is
the user-friendly application to manage DentForms' questionnaires, consent
forms, and other documents. It looks like a regular Windows Explorer,
supporting the cut/paste, drag/drop, and many other standard features.
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